RMH is fully featured Retail Management solution, building on and extending Microsoft’s Retail Management System (RMS).  RMH includes an extensive and initiative Point of Sale (POS) and Back Office / Retail Management functions allowing the Retailer to track sales and customer, and optimise stock.

The features include:

  • Point Of Sale (POS):
    • Customisable, resizable transaction screen
    • User definable keyboard & macros
    • Unlimited line item entry
    • Automatic price lookup
    • Supports GST & GST Free items
    • Lookup quantity and item attribute
    • Display item picture, extended description & sub description
    • Select shipping carrier and calculate shipping charges by weight/value
    • Multi-tenders (i.e. cash, CC, Account)
    • Multi-currency
    • Print and or Email Receipts
    • Sell and redeem vouchers / gift cards
    • Mix & Match pricing structure
    • Discount total or line item
    • Create customers and track sales by customer
    • Access customer info (total sales, # of visits, last visit date)
    • Process deposit on orders
    • Create and manage customer’s ship to addresses
    • Create / process Laybys, back-orders, work orders & quotes
    • Cashier and Sales Person tracking
    • View daily sales graph at POS; print journal from any POS
    • Preview, search & print journals by POS, batch, receipt #
    • Print X, Z and ZZ reports; perform blind close
    • Use Manager / security levels to control discounts and return transactions
    • Integrated to EFTPOS Pin Pads
  • Inventory Control and Tracking:
    • Inventory / Item Types include
      • Standard & service
      • Matrix (apparel), Lot matrix, Serialised & Kit
      • Weight (tare, actual)
      • Non-Inventory items
      • Assembly items/Bill of Lading
    • Advanced Item setup Wizards for fast creation of multiple items
    • Support multiple suppliers for item
    • Serial number tracking
    • Unlimited item aliases / barcode numbers per item
    • Support parent and child quantity
    • Attach notes / messages to items
    • Assign item substitute
    • Print your own bar code and or price labels
    • Generate Purchase Orders based on Restock Levels (Min/Max) or Sales Replenishment
    • Access historic inventory & purchasing data
    • Record supplier volume purchase
    • Purchase Order receiving and Invoice matching
    • Multiple Item Cost options, including automatic Average Costing
    • Include or exclude additional supplier charges in Item cost
    • Create Supplier and Item credit notes
    • Store and track offline inventory (items not for sale, breakage, etc.)
    • Quickly create an item code for one-off items
  • Sale & Item pricing:
    • Full discount management, including by Customer
    • Price levels, quantity break pricing & lot pricing
    • Mix & Match / Buy X get Y pricing
    • Sale Price between periods with advanced set-up
    • Happy Hour / scheduled price discounts
    • Discount tracking & Reason Codes
    • Price control by security levels
  • Extensive & Customisable Reporting:
    • 300+ standard Sales, Stock and Customer reports
    • Customise & memorise reports
    • Print or export reports to PDF or email
  • Customer Tracking, Loyalty and Customer Accounts:
    • Capture Customer Details and track sales by customer
    • Manage Loyalty schemes by
    • Customer, Customer & Incentive Groups
      • Schemes can include Points per Dollar, Point per Basket or Points per visit
      • Offer Accelerator’s to increase customer spend
    • Offer Customer / Debtor Accounts & generate Monthly Statements
    • Automatically Email PDF statements to customers